Privacy Policy

Last updated: March 2026

This Privacy Policy describes how bloompad.ai, operated by Atlas Intelligence LLC ("we," "us," or "our"), collects, uses, and protects your information when you use our AI-powered business automation platform. By using bloompad.ai, you agree to the practices described in this policy.

We are committed to transparency about our data practices. This policy applies to all users of the bloompad.ai platform, including business owners, team members, and any individuals who interact with our services. Please read this policy carefully before using our platform.

1. Information We Collect

We collect the following categories of information to provide and improve our services:

Personal Information: Name, email address, phone number, and business name provided during account registration.
Business Data: Financial records, invoices, customer lists, and other business information you connect through third-party integrations such as QuickBooks.
Social Media Data: Content, media, page metrics, audience insights, and engagement data from connected social media accounts including Meta (Facebook/Instagram) and TikTok.
Usage Data: Log data, device information, browser type, pages visited, feature usage patterns, and interaction timestamps collected automatically when you use the platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To operate the bloompad.ai platform, manage your account, and provide the features you request.
AI Agent Operations: To power our multi-agent system that automates tasks on your behalf, including content generation, scheduling, customer communication, and business analytics.
Analytics and Insights: To generate business intelligence reports, track performance metrics, and provide actionable recommendations.
Communication: To send service notifications, respond to support requests, and provide updates about your account or the platform.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You provide explicit consent when connecting third-party accounts and authorizing data access.
Contractual Necessity: Processing is necessary to fulfill our service agreement with you.
Legitimate Interest: We may process data for platform security, fraud prevention, and service improvement where our interests do not override your rights.

4. Third-Party Integrations

bloompad.ai connects to third-party services to deliver its functionality. Each integration involves specific data flows:

QuickBooks: We access financial data (invoices, expenses, revenue) in read-only mode to generate reports and business insights.
Google (Gmail, Calendar, Business Profile): We access email for customer communication, calendar for scheduling, and Google Business Profile for managing your online presence.
Meta (Facebook & Instagram): We access your connected Pages and Instagram Business accounts to read insights, manage content, and publish posts on your behalf through the Meta Graph API.
TikTok: We access your TikTok Business account to publish video content and retrieve performance analytics through the TikTok API.
WhatsApp via Twilio: We send and receive messages on your behalf to facilitate customer communication through the Twilio API.
Yelp: We access your Yelp business listing to monitor and respond to reviews.

Each integration requires your explicit authorization. You may revoke access to any integration at any time through your account settings.

5. Social Media Data

When you connect your Meta (Facebook/Instagram) or TikTok accounts, bloompad.ai may access the following data:

Page and profile information (name, category, profile picture)
Published content and media files
Audience demographics and engagement metrics
Comments, messages, and interactions
Advertising insights (if applicable)

bloompad.ai publishes content to your social media accounts only when directed by you or by AI agents acting under your configured preferences. You retain full ownership of all content published through our platform. We do not use your social media data for any purpose unrelated to providing our services to you.

We do not store social media credentials directly. Access is maintained through secure OAuth tokens issued by each platform, which you can revoke at any time through the respective platform's settings or through your bloompad.ai dashboard.

6. Data Sharing

We do not sell your personal information. We may share data only in the following circumstances:

With Your Consent: When you explicitly authorize us to share data with a third-party integration.
Service Providers: With trusted vendors who assist in operating our platform, bound by strict confidentiality agreements.
Legal Requirements: When required by law, regulation, legal process, or enforceable governmental request.

7. Data Storage and Security

We take the security of your data seriously:

Local-First Architecture: Where possible, data is processed and stored locally on your devices and our secure servers, minimizing unnecessary data transfers.
Encrypted Credentials: All API keys, OAuth tokens, and authentication credentials are encrypted at rest and in transit using industry-standard encryption protocols.
Access Controls: We implement strict access controls and authentication mechanisms to prevent unauthorized access to your data.
No Selling of Data: We do not sell, rent, or trade your personal information or business data to third parties under any circumstances.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. Specifically:

Account data is retained until you request deletion or close your account.
Usage logs are retained for up to 12 months for analytics and troubleshooting purposes.
Social media data synced from third-party platforms is refreshed periodically and not stored beyond what is necessary for active service delivery.

You may request deletion of your data at any time by contacting us. We will process deletion requests within 30 days, subject to any legal obligations that require us to retain certain records.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: You may request a copy of the personal data we hold about you.
Deletion: You may request that we delete your personal data, subject to legal retention requirements.
Portability: You may request your data in a structured, commonly used, machine-readable format.
Correction: You may request that we correct inaccurate or incomplete data.
Opt-Out: You may opt out of non-essential data processing at any time.

For California residents, these rights are provided under the California Consumer Privacy Act (CCPA). For residents of the European Economic Area, these rights are provided under the General Data Protection Regulation (GDPR). To exercise any of these rights, please contact us at privacy@bloompad.ai.

10. Cookies and Tracking

bloompad.ai uses cookies in a limited and transparent manner:

Session Cookies: We use session cookies to maintain your authentication state and provide a seamless user experience. These cookies expire when you close your browser or log out.
Preference Cookies: We may use cookies to remember your platform preferences, such as dashboard layout and notification settings.
No Third-Party Tracking: We do not use third-party tracking cookies, advertising pixels, or analytics services that track you across other websites.

You can manage cookie preferences through your browser settings. Disabling session cookies may affect your ability to use the platform.

11. Children's Privacy

bloompad.ai is a business automation platform designed for use by businesses and professionals. Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will promptly delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of bloompad.ai after changes are posted constitutes your acceptance of the revised policy.

13. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

bloompad.ai (Atlas Intelligence LLC)
Austin, TX
Email: privacy@bloompad.ai